Atlas of new professions studied the tourist industry of Kazakhstan at all stages: from the activities of travel agents and tour operators, organization of excursions and travels, to the provision of temporary accommodation in hotels, tourist bases and ethno-aulas. To create an atlas of new professions in the tourism industry, 14 in-depth interviews were conducted, 103 industry experts took part in the survey on forecasts for the future of the industry, 135 experts participated in foresight sessions. As a result, 17 new professions were developed, 8 transforming and 17 disappearing professions were defined.

Created based on industry experts' foresight

14
In-depth
interviews
103
Industry forecasts
expert advice
135
Participant of industry
foresight sessions

Atlas of tourist industry professions:

17
New
professions
8
Transforming
professions
17
Disappearing
professions

1. BIG DATA AND ARTIFICIAL INTELLIGENCE

Tourism is actively developing under the influence of the large-scale use of Big Data, the expansion of artificial intelligence, which transform the landscape of the industry and open new opportunities. Promotion of the tourism product in the near future will be carried out through online travel platforms that bring together leading market players.
Technologies of augmented and virtual reality will be widely used to attract and serve tourists. Mobile applications of tour-navigators will be created for quick orientation of tourists in places of stay, as well as for construction of individual travel route. In order to improve the service and safety of guests, hotel business will implement the concept of "smart" hotel, everywhere introducing intelligent devices.

2. DEVELOPMENT AND PROMOTION OF TOURIST DESTINATIONS

Despite the fact that tourist destinations of Kazakhstan today are not widely represented in the world tourism market, but having unique natural resources and objects of cultural and historical heritage, our country has a huge potential to take a worthy place in world tourism.
The growth of popularity of domestic tourism and recognition of Kazakhstan in the world tourism industry, will require significant attention to the development of tourism and recreational areas and promotion of tourist destinations in the domestic market and abroad.

If it's important for you to learn about our country in the World Tourism Market, you can choose professions of the future, such as:

3. TOURISM PRODUCT DEVELOPMENT AND PROMOTION

The most popular types of tourism in Kazakhstan will be ecotourism, ethnotourism and agro-tourism. Much attention will be paid to space tourism development (in the form of visiting Baikonur launch site).
The main principle of tourism sphere development will be transition of tourism objects to green and renewable energy sources, caring attitude to environment and care for preservation of national culture.

If you want to solve the problems of tourism services in KAZAKHSTAN and to improve their quality, choose one of the following professions:

New professions – these are professions that will appear in the near future. They are created to solve new problems that appear in connection with the introduction of new technical solutions, equipment, digital platforms, as well as the transformation of society and the economy.
01

Agro-tourism Manager
Year of appearance: 2025

More details
01

An immersive designer
Year of appearance: 2030

More details
01

Big Data Analytics (in the field of tourism)
Year of appearance: 2025

More details
01

Brand Manager of tourist destinations
Year of appearance: 2020

More details
01

Designer of tourist and recreational zones
Year of appearance: 2025

More details
01

Developer of Intelligent travel platforms
Year of appearance: 2020

More details
01

Developer of the tourist route Navigator
Year of appearance: 2020

More details
01

Innovative Manager (hotel business)
Year of appearance: 2030

More details
01

Manager environmental tourism
Year of appearance: 2025

More details
01

Manager of ethno-tourism
Year of appearance: 2025

More details
01

Manager of medical and affordable tourism
Year of appearance: 2030

More details
01

Manager of safe tourism
Year of appearance: 2025

More details
01

Online Manager for the promotion of tourist products
Year of appearance: 2025

More details
01

Operator of innovative equipment maintenance
Year of appearance: 2030

More details
01

Specialist in predictive Analytics (in the field of tourism)
Year of appearance: 2030

More details
01

UAV operators (in tourism)
Year of appearance: 2030

More details
Transforming Professions – this is a large part of the professions that is currently in demand in the industries, but in this case, specialists will need to master new skills in 5-10 years that will be required to work with new technology, overcome new risks and use new opportunities in the industry. The name of the profession may not change, but the level of requirements within the profession is changing. It will be useful to study this class of professions for those who already have an education and plan to improve their qualifications. He will be able to understand in which direction he should develop his competencies.
01

A castellan in a hotel company ⇒ Manager of a digital hotel warehouse
Transformation year: 2035

More details
01

Guide-interpreter⇒Guide-translator 2.0
Transformation year: 2030

More details
01

Room service maid ⇒ Maid service for "smart" rooms
Transformation year: 2030

More details
01

The instructor on tourism⇒Innovative tourism instructor
Transformation year: 2030

More details
01

The receptionist of the hotel⇒Hotel receptionist 2.0
Transformation year: 2035

More details
01

Tour operator⇒Travel operator 2.0
Transformation year: 2025

More details
01

Tourist guide and guides ⇒ Tourist guide and guides 2.0
Transformation year: 2030

More details
01

Travel agent ⇒ Travel agent 2.0
Transformation year: 2025

More details
Professions that become unnecessary in the future are called endangered professions . Two main reasons for the disappearance of professions: 1) automation - in the context of the development of digital technologies: both manual professions and some simple mental professions are reduced - they will be automated. 2) the loss of the need for results or services of labor also leads to the fact that the profession is gradually disappearing.
01

Agent for accepting orders for tickets
Year of disappearance: 2025

More details
01

Agent for delivery of booked tickets
Year of disappearance: 2020

More details
01

Cleaners in hotels
Year of disappearance: 2030

More details
01

Doorman, Desk clerk
Year of disappearance: 2035

More details
01

Floor attendant (hotels, campsites, boarding houses)
Year of disappearance: 2025

More details
01

Messenger at the hotel
Year of disappearance: 2030

More details
01

Office Manager at a travel Agency
Year of disappearance: 2025

More details
01

Operator for booking tickets (air, railway, etc.)
Year of disappearance: 2025

More details
01

Operator of the mechanized calculation in the hotel
Year of disappearance: 2025

More details
01

Room reservation operator in the hotel
Year of disappearance: 2030

More details
01

Sales center communication operator
Year of disappearance: 2025

More details
01

The cashier, including the restaurant cashier and ticket clerk
Year of disappearance: 2025

More details
01

The porter at the hotel
Year of disappearance: 2035

More details
01

Ticket issuing officer (when traveling)
Year of disappearance: 2020

More details