Transport and logistic Publication Date 11-10-2020

Beiseeva Aizhan

Head of Transport and Logistics Central Asia, USAID Competitiveness, Trade and Job Creation (CTJ) Project

At the moment, we see a trend that is in the air and needs to be developed. This became especially evident due to the emerging pandemic. This is a cold supply chain in Kazakhstan, temperature warehouses and consolidation with farmers. I would like to have a separate line for perishable products. If we talk about problems, then the main one is crossing the border, working with government agencies. Of course, work is underway on the part of government agencies, and with every comment from business, some changes are being introduced. This is especially evident in comparison with other countries of Central Asia. There are also problems with the lack of competence among staff at various levels. This is evident from the graduates of schools and universities. In this regard, there is a staff turnover in our industry, which also needs to be eliminated. There are things that cannot be passed on to robots in the future. For example, working with clients, drafting a contract, taking into account the needs and mentality of the customer. Therefore, specialists who have extensive experience and will be able to transfer this knowledge will always be in demand.

The Kazakh TLK has a great potential, we can be consolidators, we can provide those services that are not represented by our neighbors. For example, if we take the supply chain, then there will be good, “tasty” products that are competitive in the markets of Kazakhstan and Uzbekistan. Next, we need to use our infrastructure, we already have class “A” warehouses, we are constantly working to increase the potential of our employees. The TLC needs to be further developed so that they are not empty and we have a full range of services all year round, especially border TLCs. TLK is always open to new technologies, but many factors need to be taken into account so that this is not just mindless copying, so that everything is deliberate and suitable for our realities. In general, any change in the industry must begin with changes in the educational system. It is not necessary to go to America to become a specialist, and this understanding, I think, will come to us in the next 10-15 years.